Studio Updates: COVID Safety Plan

IS MY STUDIO STILL OPEN?

Over the weekend, there has been confirmation of new locally acquired COVID cases in the Northern Beaches, Sydney area.

All NSW and QLD studio locations are not within any currently confirmed hotspots. Sydney Pole is actively monitoring developments on a daily basis, to action any next steps advised by the NSW and QLD governments. At this stage, we have not been advised to take any additional measures. We will provide further updates in the event that this situation changes.

THE GOOD NEW IS…

Sydney Pole studios are remaining open.

SAFETY HAS ALWAYS BEEN KEY

Our love for pole and aerials means safety will always come first. We understand that for our students, attending your classes has a massive positive impact on your wellbeing.

Since re-opening in June, Sydney Pole’s registered COVID-19 Safety Plan successfully kept our studios COVID free at all locations. Thanks to our supportive community for always:

• cancelling your reservations if you have any symptoms of illness.
• wiping down your training space and equipment after use.
• being space aware of others to connect at a distance.

COVIDSAFE COMMUNITY

Our regularly cleaned studios and physical distancing measures allowed Sydney Pole to re-open and welcome you home in June. Here is a refresher of our COVID Safety Plan that we will continue to enforce at the same high standards as before:

• COVID Marshals. Marshals have returned to provide additional cleaning of touch points throughout our opening hours.
• 4m Square Rule. Taped flooring guides and poles are 1.2metres apart.
• Social / physical distancing. Ensuring traffic and crowds stay low, classes open 10-15mins at the earliest.
• Contact Tracking. Reservations are essential for class entry, with sign in confirmed by staff through a class roll call.
• Limited Shared Equipment. You are welcome to bring your own water bottle, yoga mat, sweat towel and pole towel.
• Instructor Spotting. We encourage you to speak to your instructor if you would like to avoid any contact in class.
• Cleaning Equipment Resources. Pole and lyra cleaning spray is available in all classes for you to clean your space.
• Hand Sanitisation Stations. The use of sanitizer is required upon entry to all studios.
• Facility Maintenance. We continue to have cleaning shifts throughout the week during closed hours for all surfaces and equipment.
• Personal Safety. Sydney Pole encourages all students and staff to wear masks as an addditional step to support your community.

SCHEDULE UPDATES VIA THE SYDNEY POLE APP

We are watching the timetables daily and adjusting the classes to continuously improve our social distancing measures across our six locations in NSW and QLD. These changes are immediately available on the Sydney Pole App where you can review your reservations to confirm any amendments. You can also turn on email or SMS notifications to receive updates about your reserved sessions. To access this, please log on via sydneypole.com to update your preferences.

HAVE A QUESTION? REACH OUT

Customer Care are currently experiencing a high volume of enquiries, but will always respond to any enquires received. Please be aware, at times during peak hours we may take over 48 hours to reply.

Please click here to access our Active Student Contact Form. You will see a confirmation message – “Your message was sent successfully. Thanks for reaching out!” when you click the “Send” button, so you will know for sure that it is in our queue to be replied to!