Customer Care

Email, phone call or SMS. Our Customer Care team will aim to be in touch within a day.

At peak times we can have bigger queues temporarily, please allow up to 48 hours (excluding weekends and public holidays) for a reply to your enquiry.

Opening Hours

Monday to Friday
10am – 5pm

    Your Name

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    Your Message

    Preferred Contact Method?

    EmailPhone CallSMS

    Do you have an active Sydney Pole Account?


    Which State?

    New South WalesQueenslandUnsure


    The website contact form don’t suit your question?

    Email us on This is our primary contact point. Add this email address to your Contacts so you don’t miss out on important information from us.

    Call us on 0448 083 283.

    This line can get super busy, especially during peak hours in the evenings! If you are unable to get through on the line, please use the contact form or email through your enquiry.

    Interested in a career with Sydney Pole?

    Send us an email at